POLICIES

All members and guests of the Oswego YMCA must abide by the terms and policies listed below.

TERMS OF USE

The Oswego Young Men's Christian Association, Inc. ("YMCA") provides the content on this Web site ("Site") and is subject to the following Terms and Conditions ("Terms").  The YMCA may periodically change their Terms, so please check back from time to time. By using this Site, you agree to these Terms and as they may be amended.

Please also review our Privacy Policy (below) for an explanation of the YMCA's practices and policies related to the collection, use and storage of our users' information.

1. COPYRIGHTS

 All content on the Site, including text, graphics, logos, forms, button icons, images, and the arrangement of all content is the exclusive property of the YMCA and its licensors and is protected by U.S. and international copyright laws. The use of any such material on any other web site is prohibited. All rights not expressly granted are reserved.

2 TRADEMARKS

The trademarks, service marks, designs, and logos (collectively, the "Trademarks") displayed on the Site are the registered and unregistered Trademarks of the YMCA and its licensors. Your use of the Trademarks displayed on this Site, except as provided in these terms, is strictly prohibited.

3. USE OF SITE

You may use or download material displayed on this Site for noncommercial personal use only and in order to communicate with the YMCA.  If you download material, you must retain all copyright and other proprietary notices displayed on the materials.  You may not distribute, modify, transmit, post, or otherwise use the content of this Site for public or commercial purposes without the YMCA's written permission.

4. POSTINGS OR OTHER SUBMISSIONS

Users may be able to communicate comments, make applications, submit photos or make other submissions to the YMCA and you agree that any and all such information that you submit to the Site is the property of YMCA and may be used by it for any purpose.

5. APPLICABLE LAW

Any dispute arising from these Terms shall be governed by the internal domestic law of the State of New York, without regard any conflict of laws doctrine and shall be resolved exclusively in the state and federal courts which are located in Oswego, New York.  

6. DISCLAIMERS

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. ALL CONTENT, FUNCTIONALITY, THE INFORMATION ON THE SITE AND ANY LINKED WEB SITES ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, AN WARRANTY OF NON-INFRINGEMENT OR ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE.  ANY THIRD-PARTY CONTENT PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OWNERSHIP, ACCURACY, OR ADEQUACY OF THE SITE CONTENT.  IN NO EVENT SHALL THE YMCA BE LIABLE TO YOU FOR AN INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE WHETHER ECONOMIC OR PERSONAL INJURY ALLEGED AND REGARDLESS OF THE THEORY OF LIABILITY.

PRIVACY POLICY

We keep your private information private by

Not selling your information. You have entrusted the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we're committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.

Restricting who

 has access to your information. The Y takes reasonable precautions to restrict access to your Internet account and personal information only by employees authorized to have such access for business purposes. Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA. We will post material changes on our websites or otherwise notify you and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Scope of Privacy Policy

This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at the YMCA or program site. This policy does not apply to your use of unaffiliated sites to which our websites link.  This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information.

Collection of Personally Identifiable Information

The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:

  • registration for, or participation in, events, classes, camps, and other activities or programs offered by The Y;

  • participation in YMCA Nationwide Membership

  • registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other services or activities offered on our website;

  • answering your inquiries about our websites, organization, membership, or other services or activities;

  • registration as a member of The Y

Collection of Photographs

The Y may also collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer or program participant.  Your photograph will not be used for any purpose without your authorization.

Use and Disclosure of PII

If you do provide us with PII, The Y may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.

The Y will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.

We do not rent or sell PII, including information provided about children, to third-parties. The Y may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.

We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.

Collection of Payment Transaction Information

When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format.

Collection of Non-Personally Identifiable Information

We collect non-personally identifiable information without limitation, through the use of the following types of methodology:

“Cookie” technology: A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.

IP address tracking: An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.

Web beacons: A web beacon, or “clear gif,” is a small graphic image on a web-page or web-based document that a website can use to determine information about a user.

Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.

Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.

Use of Non-Personally Identifiable Information

We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used.   We may also share aggregate, non-personally identifiable information with third-parties.

Collection of Sensitive Information

Where necessary, The Y may collect certain sensitive information from you, including

  • payment card or bank account information to process fees or donations;

  • health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings, or other health service events that we may provide from time to time;

Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

Privacy of Children

We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.

To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including

  • obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII;

  • notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy;

  • limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection;

  • giving parents a description of and access to the PII we have collected from their children;

  • offering them the opportunity to request that such PII be changed or deleted;

  • offering them an opportunity to prevent any further use or collection of information about their children; and

  • maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected.

We may also need to collect certain information about children and minors in an offline    context, such as when a parent or legal guardian of a minor signs up for a membership including the child at a local YMCA, or for a program or camp we offer at one of our locations; and minors visit our facilities without a membership, where we may collect information about them to be able to contact their parent or legal guardian to notify them of an injury or other issues involving the minor.

Links to Other Sites

Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

Choice/Opt-Out

If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting welcomecenter@osegoymca.org. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.

Personal Data Access and Accuracy

You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.

SECURITY

YMCAs take appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data.  However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.

Consent to Transfer

YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States By using YMCA websites, participating in any YMCA services, and/or providing us with your information, you consent to this transfer.

Updating your Personal Information

You can update your personal information by emailing us at weclomecenter@oswegoymca.org via a written request mailed to:  Oswego YMCA Welcome Center 265 W. 1st Street, Oswego, NY 13126.  Please do not send Social Security numbers or other sensitive information to us via unencrypted email.

REFUND POLICY

Membership Refunds

Membership Join fees are non-refundable.

There are no refunds for trial memberships.

Membership cancellations are required by written notification and must be received by the 5th of the month to discontinue the next month bank draft. If not received by the 5th a refund for the draft will not be issued.  The form is available upon request at YMCA Welcome Center.  

Program & Class Refunds

The YMCA reserves the right to cancel any program or class that does not meet minimum enrollment. Program or class participants will be issued a refund or credit if cancelled by the YMCA.

If a program or class participant drops out prior to the start date fees may apply. The balance will be issued as a credit for use at the YMCA. Once program or class has begun no refunds or credits are issued.

Exception: In the case of a medical emergency, a credit will be issued for classes not attended.  A doctor’s note must be presented to receive the credit. Only credits will be issued to be used at the YMCA. Refunds will not be offered.

The YMCA will not refund or issue credit for weather related cancellations. Every effort will be made to make up missed programs and classes.  If the program and class is not rescheduled a refund or credit will be issued.

Credits or Refunds may be designated as a contribution to the YMCA’s at the request of the participant or member.

The YMCA reserves the right to apply a credit refund requests to satisfy financial obligations to the YMCA including, but not limited to, Non-Sufficient Funds, Program and any other Balance Due for the participant.